Privacy Policy
The Starlit Tome respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase. We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth).
Collection of Personal Information
We may collect the following types of personal information when you interact with us:
Name, email address, phone number, and billing/shipping address
Payment details (processed securely via our payment providers)
Information you provide through feedback, reviews, surveys, or customer support
Information about how you use our website (browser, device, operating system, referring site, etc.)
We may also collect additional information at other times, such as when you enter competitions, promotions, or contact us directly.
How We Collect Your Information
We collect personal information in various ways, including:
When you make a purchase or create an account
When you interact with us via email or social media
When you visit our website (cookies and analytics may collect basic usage data)
From third parties where you have given consent
Use of Personal Information
We use the information we collect to:
Process and deliver your orders
Provide you with updates, promotions, and customer support
Improve our products, services, and website experience
Communicate with you via email, SMS, or mail
Disclosure of Personal Information
We may share your personal information with:
Employees, contractors, or service providers (e.g. couriers, payment processors)
Professional advisers, insurers, or regulatory authorities if legally required
Third parties in the event of a business restructure, sale, or transfer of assets
We will only disclose your personal information in good faith and where required by law, or to ensure the proper functioning of our services.
Security of Your Information
We are committed to ensuring your personal information is secure. We use suitable physical, electronic, and managerial procedures to protect your information from unauthorised access, misuse, loss, or disclosure.
However, please note that data transmission over the internet is never completely secure, and any exchange of information is at your own risk.
Access and Correction
You may request access to the personal information we hold about you. If you believe any information is inaccurate, out of date, or incomplete, please contact us and we will correct it. A small administration fee may apply.
Email us at: thestarlittome@gmail.com
Complaints
If you have concerns or complaints about how we handle your personal information, please contact us at thestarlittome@gmail.com. We take privacy matters seriously and will respond promptly.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website and will take effect immediately. Please review it periodically to stay informed.
Cookies & Website Use
Our website may use cookies to improve your browsing experience and to analyse site traffic.
Cookies help us remember your preferences and may also be used for targeted advertising through third parties (such as Google Ads).
You can disable cookies in your browser settings, but this may affect site functionality.
Our website may also contain links to external websites. We are not responsible for the privacy practices of these sites and encourage you to review their policies.